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Frequently Asked Questions

1. Why can’t I see my acknowledgement?
You need to register and login to be able to see your acknowledgment.


2. I’m registered and I still can’t see my acknowledgement?
Please send a message to Contact Us and we will respond shortly.


3. Why can’t I send an acknowledgement?
You need to login before you are able send an acknowledgment. If you are logged in and still can’t send an acknowledgement, please send a message via Contact Us.


4. I can’t remember my password and/or user Name?
Please click on “I forgot password/username” link to have your user name and password sent to your email address.


5. How do I send an acknowledgement to more than one person?
You can enter the email addresses separated by a semi colon; for example, jondoe@mymail.com;janesmith@hermail.com


6. How do I upload a video?
Step 1. Click on Acknowledge Another
Step 2. Enter the required information.
Step 3. Click on Add Video.
Step 4 Click on browse to locate video (accepts only formats that You Tube accepts).
Step 5. Click on Upload
Step 6. Click on Send. You will receive a confirmation message once you are complete.


7. I want to recommend someone or a group to be featured?
Select Contact Us and let us know who you would like to be featured.

 
 
 
   
   

 

 
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